Whitwick & District U3A - Computing tip March 2018
Microsoft has introduced a new "feature" for its email which affects mail such as hotmail.com and outlook.com. This aims to automatically sort incoming mail into its relevance to you. Note that this is in addition to mail suspected as being spam being sent to Junk mail. Thus if you are missing some expected mail you now have somewhere else to look.
Below are notes to illustrate where to look and how to turn the feature off. The notes cover using webmail and Windows 10 mail app. In the screen shots below some detail has been obscured deliberately, and / or only the relevant part of the window is shown.
Inbox now has two sections by default labelled "Focused" and "Other" The default on opening is "Focused". The two tabs are illustrated in fig 1.
Fig 1 - two tabs of the Inbox
If you don't like this automatic sorting (which seems to be a bit random), then you can change it. Click on the Cog icon and choose "Options", fig 2.
Fig 2 - finding "Options"
This will bring up a view as in fig 3 (you might have to expand the items to show what we want). As marked, we want Focused inbox.
Fig 3 - the options
Now choose the layout option to give fig 4, where you can see that the default is to use "Focused" and "Other". Select "Don't sort messages" and then Save as indicated in fig 5.
Fig 4 - the Focused inbox settings
Fig 5 - Don't sort
Inbox now has two sections by default labelled "Focused" and "Other" The default on opening is "Focused". The two tabs are illustrated in fig 6.
Fig 6 - tabs in Windows 10 mail
If you don't like this automatic sorting (which seems to be a bit random), then you can change it. Click on the Cog icon at the bottom of the window fig 7.
Fig 7 - Cog icon
From the resulting Settings menu choose "Focused inbox", fig 8. This will result in fig 9 where, having chosen the account if necessary in the drop-down box, the slider can be changed to "Off"
Fig 8 - Settings menu
Fig 9 - Change to Off
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